Return Policy Page

Return and Refund Policy

At Clymb Sports, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a seamless Return and Refund Policy to ensure your shopping experience remains stress-free.

Eligibility for Returns and Refunds

  1. Return Window: You can return products within 14 days of delivery.
  2. Product Condition: Items must be in their original, unused condition, with all tags, packaging, and accessories intact.
  3. Proof of Purchase: A valid proof of purchase (order confirmation, invoice, or receipt) is required for all returns and refunds.
  4. Non-Returnable Items:
    • Customized or made-to-order products.
    • Products purchased during special sales or clearance events.
    • Products showing signs of wear, damage, or misuse caused by the customer.

How to Initiate a Return

  1. Contact Us: Reach out to our support team via email at admin@clymbsports.com or call us at +91 9555749471 within 14 days of delivery.
  2. Provide Details: Share your order details, the reason for the return, and (if applicable) photos of the product.
  3. Approval and Instructions: Upon approval, you will receive instructions for returning the product.

Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or incorrect.
  • Please ensure the product is securely packaged to prevent damage during transit.

Refund Process

  1. Inspection: Once the returned product is received, it will be inspected to ensure it meets the return eligibility criteria.
  2. Approval/Rejection Notification: You will be notified of the status of your refund within 2-3 business days after the inspection.
  3. Refund Timeline: Approved refunds will be processed within 7-10 business days to the original payment method.

Shipping Charges

  • Shipping charges are non-refundable unless the product received is defective or incorrect product.

Order Cancellation

  • Orders canceled before shipment are eligible for a full refund.

Refund Timeframes by Payment Method

  • Credit/Debit Card: 7-10 business days.
  • Net Banking/UPI: 7-10 business days.
  • Third-Party Gateways: Refund times depend on the respective payment gateway's policies.

Contact Us for Assistance

For any questions or assistance regarding returns and refunds, please contact us:

At Clymb Sports, we are dedicated to ensuring your satisfaction. Shop confidently, knowing we are here to support you every step of the way!

About Clymb Sports

At Clymb Sports, we strive to:

Put our customers at the heart of everything we do.
Provide footwear that supports both your lifestyle and fitness goals.
Help you stay stylish without compromising on comfort.
What Makes Clymb Sports Unique?

Stylish Designs: Our shoes are designed to elevate your style, whether you're hitting the gym or heading out for a casual day.
Unmatched Comfort: With lightweight materials, EVA soles, and innovative cushioning, every step feels light and comfortable.
Durable Build: Our shoes are crafted to withstand the rigors of daily wear, workouts, and outdoor activities.
Affordability: We believe quality footwear should be accessible to everyone, which is why our products come at unbeatable prices.

Our Promise

Clymb Sports is committed to ensuring a seamless shopping experience for every customer. With easy online shopping, secure payments, and fast delivery across India, we strive to bring convenience and satisfaction to your doorstep. So, whether you're an athlete, a fitness enthusiast, or someone who loves trendy footwear, Clymb Sports is here to help you take every step in comfort and style.

Explore our collection today and step into a world of superior footwear!

All categories
Flash Sale
Todays Deal