Faq's
Frequently Asked Questions (FAQs)
Welcome to the Clymb Sports FAQs page! Below, you'll find answers to some of the most commonly asked questions about our products, services, and policies.
1. Orders and Payments
Q: How can I place an order?
A: Placing an order is easy! Simply browse our products, add your chosen items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
Q: What payment methods do you accept?
A: We accept payments via credit/debit cards, net banking, UPI, and trusted third-party payment gateways.
Q: Can I cancel my order?
A: Orders can be canceled before they are shipped. Once shipped, cancellations are subject to our Return and Refund Policy.
2. Shipping and Delivery
Q: Do you deliver across India?
A: Yes, we deliver to most locations across India. Delivery timelines may vary based on your location.
Q: How long does delivery take?
A: Orders are typically delivered within 5-7 business days, depending on your location and product availability.
Q: Can I track my order?
A: Yes, once your order is shipped, you’ll receive a tracking number via email or SMS to monitor its status.
3. Returns and Refunds
Q: What is your return policy?
A: Products can be returned within 14 days of delivery if they meet our return criteria. For more details, visit our Return and Refund Policy page.
Q: When will I receive my refund?
A: Refunds are processed within 7-10 business days after the returned item is received and inspected.
4. Products
Q: How do I find the right size?
A: Each product page includes a size chart to help you find the perfect fit. If you’re unsure, feel free to contact us for guidance.
Q: Are your products genuine?
A: Absolutely! All Clymb Sports products are 100% original and crafted with high-quality materials.
Q: How do I care for my shoes?
A: To maintain your shoes:
- Rotate them regularly.
- Allow them to air-dry.
- Use a clean cloth to remove dirt.
5. Partnerships and Franchise
Q: How can I become a partner or franchisee?
A: Visit our Become a Partner and Become a Franchisee pages for detailed information and application procedures.
6. Support and Contact
Q: How can I contact customer support?
A: You can reach us via:
- Email: admin@clymbsports.com
- Phone: +91 9555749471
Our support team is available Monday to Friday, 9:00 AM to 6:00 PM.
Q: Where is your office located?
A: Our office is located at C-46/5 Lawrence Road, Industrial Area, New Delhi - 110035.
7. Others
Q: Do you offer gift cards?
A: Currently, we do not offer gift cards, but stay tuned for future updates!
Q: Can I subscribe to your newsletter?
A: Yes! Subscribe on our homepage to receive updates on new arrivals, offers, and more.
About Clymb Sports
At Clymb Sports, we strive to:
Put our customers at the heart of everything we do.
Provide footwear that supports both your lifestyle and fitness goals.
Help you stay stylish without compromising on comfort.
What Makes Clymb Sports Unique?
Stylish Designs: Our shoes are designed to elevate your style, whether you're hitting the gym or heading out for a casual day.
Unmatched Comfort: With lightweight materials, EVA soles, and innovative cushioning, every step feels light and comfortable.
Durable Build: Our shoes are crafted to withstand the rigors of daily wear, workouts, and outdoor activities.
Affordability: We believe quality footwear should be accessible to everyone, which is why our products come at unbeatable prices.
Our Promise
Clymb Sports is committed to ensuring a seamless shopping experience for every customer. With easy online shopping, secure payments, and fast delivery across India, we strive to bring convenience and satisfaction to your doorstep. So, whether you're an athlete, a fitness enthusiast, or someone who loves trendy footwear, Clymb Sports is here to help you take every step in comfort and style.
Explore our collection today and step into a world of superior footwear!
Clymb Sports is your ultimate destination for high-quality, stylish, and comfortable sports shoes. At Clymb Sports, we believe in delivering not just footwear but an experience that combines performance, style, and affordability.
Founded with the mission to redefine the way you perceive sports footwear, Clymb Sports is driven by the passion to provide shoes that meet the diverse needs of our customers – whether it's a morning jog, an intense gym session, or a casual outing with friends
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