Will never stop wearing these!! By far the most comfortable Shoes I've ever worn. Perfect for long travels! Romila Sen Shop now
Common queries answered

Frequently asked Questions

We aim to process and dispatch all orders within 1-2 business days. Delivery times vary based on your location:

  • Domestic Shipping: 3-5 business days
  • International Shipping: 7-14 business days Please note that these timeframes are estimates and can be affected by external factors such as customs processing and local postal services. (Right now we are not delivering International orders) 

For your security, we do not store your credit card information on file. All payments are processed through a secure and encrypted payment gateway. If you wish to save your payment details for future purchases, you can opt-in during checkout, and our payment processor will securely store your information.

To change your shipping address:

  1. Log into your account.
  2. Navigate to the “Account Settings” or “Address Book” section.
  3. Edit your existing address or add a new one.
  4. Save your changes. If your order has already been placed, please contact our customer service team as soon as possible to update the address.

After your order has been dispatched, you will receive an email with a tracking number. You can use this tracking number to check the status of your delivery on our courier’s website. Alternatively, you can log into your account and view the order status in the “My Orders” section.

Whenever possible, we strive to ship all items in a single package. However, depending on the size and availability of products, your order may be split into multiple shipments. You will receive separate tracking numbers for each package.

For any further assistance, please contact our customer support team. We are here to help!

If you realize that you entered an incorrect shipping address, please contact our customer service team immediately. If your order has not yet been shipped, we can update the address for you. If the order has already been dispatched, we will assist you in redirecting the package if possible.

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 5 days of delivery for a full refund or exchange. Items must be in their original condition, unworn, and with all tags attached. Please visit our Returns and Exchanges page for detailed instructions on how to initiate a return.

Our customer support team is here to help with any inquiries or issues. You can reach us via:

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Business Operational Address

C 46/5 Lawrence Road Industrial Area North Delhi 

Delhi- 110035

Free Shipping Across India

On all orders above 999/-

Easy 5 days returns

5 days money back guarantee

Brand Warranty

Offered in the country

100% Secure Checkout

Upi / MasterCard / Visa